Correcting other people’s error is a very delicate matter and requires a great deal of maturity and experience to handle. It is just like handling uranium, you don’t leave it to everyday people to handle, not even to those who know how dangerous the substance can be. In such a delicate matter, it is bestContinue reading “On Correcting an Erring Brother”
The Christian’s journey from birth to maturity is a progression from servant-hood through friendship to son-ship. According to Galatians, a child is no different from a servant even though he is the heir of all things. That means that what we are by birth-right is not necessarily what we are by experience. Therefore if aContinue reading “Becoming A Son”
When ‘finding nothing’ becomes everything. ~Adams Allison~ Two old ladies were walking around a somewhat overcrowded English country church yard and came upon a tombstone. The inscription said: “Here lies John Smith, a politician and an honest man.” “Good heavens!” said one lady to the other. “Isn’t it awful that they had to put twoContinue reading “The Empty Tomb”
Creating long lasting customer loyalty is becoming alarmingly scarce in our business environment. So what do we do if we must change that experience? Let me suggest to you the three Ts of business retention. To maximize customer satisfaction, we must DEAL in the three “T”s – Time, Treasure and Trust.